A new report commissioned in order to assess the impact of smartphones on the retail sector has concluded that the technology has the potential to be more disruptive to the industry than the internet.

The Deloitte Consumer Review noted that smartphone penetration has now hit 72 per cent; a 14 per cent increase on the past 10 months alone, transforming the tech from an afterthought to a business priority in the process.

Read the rest at Smartphones predicted to be more disruptive to retail than the internet | The Drum.

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